Privacy Policy

CardExchange — Privacy Policy

Effective Date: October 10, 2025

1. Introduction

This Privacy Policy describes how CardExchange (“we”, “our”, “us”) collects, uses, and protects personal data of users (“you”) while using cardexchange.in. By using our platform, you agree to the practices described here.

2. Data We Collect

  • Account Information: Name, email, WhatsApp number, UPI ID, and login credentials.
  • Gift Card Details: Card brand, code, PIN, validity date, and screenshot — collected only for verification purposes.
  • Payment Data: Transaction details, payout bank info (for sellers), and gateway references.
  • Technical Data: IP address, browser type, and device identifiers for security monitoring.

3. How We Use Your Data

  • To verify and process your gift card listings.
  • To complete payments, refunds, and seller payouts.
  • To detect, prevent, and investigate fraud or suspicious activity.
  • To improve our services, customer support, and platform performance.
  • To communicate updates, policy changes, or promotional offers (if opted in).

4. Data Security

We implement strong security measures including encryption, access control, and limited admin visibility for sensitive data (such as PINs and codes). However, no method of data transmission over the internet is 100% secure. Users are advised not to publicly share or reuse card data.

5. Sharing of Information

We do not sell or rent personal data. Information may be shared only with:

  • Payment gateways for transaction processing.
  • Verification partners for card validation.
  • Law enforcement agencies, if required by law.

6. Cookies & Tracking

We use cookies to improve user experience, analyze site usage, and store session preferences. You can disable cookies in your browser, but some features may not function properly.

7. Data Retention

We retain user and transaction data as long as necessary for legal, operational, and accounting purposes. Users can request deletion of their account and data anytime via support@cardexchange.in.

8. User Rights

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communication.
  • Request data export for your account information.

9. Policy Updates

CardExchange may update this policy periodically. Major changes will be notified through email or platform banners. Continued use after updates means you accept the revised policy.

10. Contact

For privacy-related questions or data removal requests, contact us at: support@cardexchange.in

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